Data Hub supports Test and Trace in Liverpool

November 2020 | News

Sentinel’s Data Hub has contributed to Liverpool’s success in reducing the spread of Covid-19 across the city.

Previously experiencing the UK’s highest infection rate, the Government responded by imposing Tier 3 restrictions across the city and then carrying out the country’s first mass-testing programme.

Test and Trace has played an important role in halting the spread of the virus and this has involved significant work by Liverpool City Council in tracing individuals that Public Health England have been unable to identify.

With the council already using Sentinel’s Data Platform to identify vulnerable families across the city, it was a logical step to use the Hub technology to help find contacts who have needed to isolate due to close contact with a Covid case.

This was achieved by using the Hub to bring together NHS data and information from Council Tax records to form a single dataset for the Test and Trace team to access.

“Data from the two sources is fed into Liverpool’s Hub which quickly matches names to addresses and telephone numbers that have enabled the council’s tracers to make contact,” said Sentinel Partners director, Graham McCusker.

“Whilst the Hub was originally installed to help identify families in need of support, it’s application has been much broader. We’re delighted that it has proved its versatility and been able to make a difference at such a critical time, and for little additional cost.”

Working with Sentinel Partners

Sentinel is much more than an IT company delivering a simple IT service. We guide and advise our customers in a whole range of non IT subjects to make sure that they are best placed to reap all the benefits that data sharing, collaborative working and integrated service delivery can bring.

To help us do this, we don't just use our IT skills, but also provide people with specialist skills to assist with client projects and requirements.

We work with our clients in a mutual partnership, building relationships and satisfaction levels that make them our best ambassadors. 

We are fully aware of the Data Protection obligations that accompany the data integration software and systems we provide and we will always be on hand to advise our clients on best practice to help ensure the security and compliance of the solutions we deliver and processes they support.

We are open and honest. We will tell our clients if we think something can be done more quickly or more cost-effectively than they expect, and we will also tell them when we think that their requirements or timescales are not possible. 

Local authority success stories


Local authority data management

Helping one of the UK's largest local authorities focus frontline services identify individuals and families who were most vulnerable. Sentinel provided an up-to-date, accurate single view of data, integrating with over 40 different data sources - including 4 from the NHS.

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