Recover Lost Revenue with Intelligent Data Matching
Managing council tax payment calculations for local authorities is a complex and consistant struggle for councils; people move, households change, children turn 18 and residents become responsible for different properties, all of which can affect how much council tax should be paid. Keeping track of these changes can be difficult when information is spread across multiple systems, making it harder for councils to spot incorrect discounts, changes in liability or potential fraud.
At Sentinel, we help councils identify potential council tax fraud, incorrect discounts and upcoming changes in household circumstances, so councils can recover lost revenue, ensure discounts are applied correctly and proactively manage future changes.
Recover Lost Revenue with Intelligent Data Matching
At Sentinel, we help councils make better use of the data they already hold. Our solution brings together council tax, electoral register and other relevant council data to create a clearer picture of residents, households and properties. By matching and analysing this information, we can flag cases where something may need attention, such as:
Single Person Discount where other people may be living at the property
A resident linked to multiple properties
A child approaching 18 whose circumstances could affect the household's council tax.
Potential Fraud such as a such as claiming a Single Person Discount across multiple properties.
This gives councils the information they need to investigate potential issues, recover lost revenue and proactively manage changes before they become a problem.
How it Works
Our platform brings together council tax records, electoral register data and other relevant council datasets into a single, trusted environment.
Using advanced matching, cleansing and entity resolution techniques, we create a "golden record" for each resident, providing a consolidated view of individuals, households and relationships across systems.
The platform then identifies potential rcases for review by highlighting indicators such as:
Households claiming a Single Person Discount where additional occupants may be present
Young people approaching their 18th birthday who may affect household eligibility
Residents linked to multiple properties
Electoral register information that differs from council tax records
Household composition changes identified through other council datasets
Cases with multiple indicators suggesting a review may be required
Rather than manually reviewing thousands of records, officers can focus on the cases most likely to require investigation.
Benefits
Recover potential lost council tax revenue
Reduce manual review time
Prioritise investigations using data-driven insights
Make better use of existing council data
Quick to deploy using existing datasets
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