The Challenges of Freedom of Information Requests
We understand that Freedom of Information (FOI) requests can be stressful, time-consuming, and costly for any organisations that hold and process personal data. Local authorities alone spend between £15k-£250k annually on FOI processing, with each requests costing around £150. Many councils handle over 1,000 requests per year, often struggling to meet the 20-day deadline, risking ICO penalties.