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Customer Success Story:
Transforming A Haulier's Supply Chain With AI
Overview
Our client is a leading supplier of construction materials, offering end to end transport services and waste removal solutions. With a team of over 800 employees spread across 50 locations, they have a vital role in the UK’s construction and waste management sectors. Transporting over 20 million tonnes of materials annually means that operations are complex, requiring effective logistical management.
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The Challenge
The client was facing significant challenges in managing the large volume of paper tickets and delivery records generated by their supply chain. With around 40,000 tickets to process manually, the task of reading, digitising and matching these documents was time-consuming and highly prone to human error.
The existing system used to partially scan and read tickets was not performing well, leading to additional manual effort. The organisation needed a more efficient, automated way of processing delivery tickets. The ability to link delivery tickets to core systems and validating invoices was critical to improve overall operational efficiency.
How We're Helping
Following our discovery work with the client, we focused on using the Sentinel AI-powered solution to enhance the client’s ticket processing and invoicing workflow. Our solution involves 4 key features:
AI-Driven Ticket Reading
Our AI system reads and digitises scanned delivery tickets, including handwritten delivery notes, and automatically extracts key data such as net weight, type of delivery and other relevant criteria.
Automated Matching
The AI system matches the scanned tickets to the corresponding records in the Company’s invoicing and transport systems, based on predefined criteria like delivery type and weight. This helps to ensure that only correct and verified transactions are processed.
Seamless integration
Our solution integrates with the client’s core systems, including finance and logistics, allowing for the seamless flow of data across platforms. This integration ensures that anomalies can be quickly identified, and discrepancies addressed in real-time.
Flexible manual override
Given the variety of formats in which the tickets are received, we proposed implementing a manual override feature, allowing operators to manually accept or reject matches if required. This allows flexibility to handle cases whilst automating most of the process.
The Outcome:
Significant time saving through a dramatic reduction in time spent invoicing.
Allows the organisation to free up valuable resources such as employee time and allow the workforce to focus on other higher-value tasks.
Dramatic improvement on company cashflow due to the improved invoice processing times.
A reduction in human error using our AI capability which allows greater accuracy in both ticket matching and Invoicing.
The ability to address anomalies in real-time.
Contact
Sentinel Partners Limited
3 Brindley Place
Birmingham
B1 2JB
+44(0)800 612 2116
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