Search Results

Sentinel Partners' wide-ranging data solutions for early intervention and support across North Yorkshire. Customer Success Story: North Yorkshire Council Background North Yorkshire Council (NYC) delivers children’s social care services across one of England’s largest counties. As part of its ambition to achieve and sustain an Outstanding rating, NYC launched a major transformation programme to improve how information about children and young people was shared across council teams and partner agencies. The Challenge NYC’s Children and Young People’s Service needed a better way to safeguard vulnerable children. Critical information about a child was spread across multiple council systems and external partners such as Health and Police, making it time-consuming for frontline staff to access a complete picture at first contact. The council required a secure, scalable solution to create a single, accurate and up-to-date ‘golden record’ for each child, reducing duplication, improving decision-making, and enabling earlier intervention. Solution Sentinel implemented its Data Integration Platform and Single View of Child (SVoC) Portal for NYCC’s Multi-Agency Safeguarding Teams (MAST). The platform integrated data from multiple council systems and partner agencies into one trusted view, matching and profiling records to create a holistic, longitudinal picture of each child. This enabled staff to quickly access all relevant information at first contact, while additional portal views could be securely shared with external partners as needed. North Yorkshire then extended the MAST solution to include a Partner Portal for the safeguarding team at North Yorkshire Police so they could share data more efficiently. Afterwards, they implemented the Supporting Families Phase 3 solution. “Having the platform Sentinel provide at the front door helps social workers.... The Single View of Child has been received positively and even after only a few weeks has made an impact, using a much broader set of data to make the right decisions at the right time.” Jess Markwart Group Manager Access and Multiple Vulnerabilities, North Yorkshire County Council Results The implementation of Sentinel’s Single View of Child solution delivered immediate and measurable impact for North Yorkshire Council. Frontline staff gained rapid access to complete, up-to-date information at the point of need Reduced time spent searching for and reconciling data across systems Improved early decision-making and safeguarding interventions Positive early feedback from social workers and managers NYCC became the first local authority to receive “Outstanding” across the board in its Ofsted ILACS inspection

Transforming Family Support with Isle of Wight Book a Free Consultation We’re proud to have partnered with Isle of Wight Council to deliver the Single View of Family, a secure, joined-up system designed to improve early help and family support. Previously, services worked in silos and families had to repeat their story to each agency. Now, professionals across Early Help and Social Care can act earlier, collaborate more effectively, and deliver better outcomes through: Dynamic Forms for assessments, referrals, step-downs and reviews across Tier 2–4 Early Help and Social Care teams Real-time, shared family view via dedicated portals for Lead and Linked Workers Auditable workflows that support informed decisions and clear accountability Built-in multi-agency collaboration, including seamless step-downs from Social Care to Early Help “Families only need to ‘tell their story once’, minimising repeated assessments and improving continuity of care.” Kelly Quinn, Team manager Isle of Wight Council If you're a local authority looking to improve early help, we’d love to show you what’s possible. Find out more or book a demo 10 Nov 2025 Contact Sentinel Partners Limited 3 Brindley Place Birmingham B1 2JB +44(0)800 612 2116 info@sentinelpartners.co.uk Schedule a Strategic Review Name Email Company What challenge are you trying to solve? Send

Discover how Sentinel's carers network portal can support in identifying and protecting carers. Contact Us The Sentinel Advantage for Careers Network Portal Identify Carers. Protect support networks. Prevent crisis. Book a Free Consultation Bringing together data on carers and the people they care for, to spot early risks and provide timely, preventative support. Unpaid carers are the backbone of adult social care, but they’re often invisible in the data. The Careers Network Portal helps local authorities and partners understand who’s providing care, who’s at risk of breakdown, and where preventative support could sustain care at home. By linking datasets across the cared-for and carer population, the Sentinel platform enables a network-level view of risk, allowing support to be targeted before crisis happens. This benefits not only carers, but the people they support, and the wider system under pressure. Powerful Features, Real Impact Reveal Hidden Care Relationships The portal links data on carers and cared-for individuals to uncover informal care networks, even when they aren’t recorded in official systems. This gives a more complete view of who is providing care and who may need support. Spot Early Signs of Carer Strain By combining datasets, the platform surfaces early indicators of carer breakdown, like increased service use, missed appointments or changes in the cared-for person’s needs, so help can be offered before things reach crisis point Enable Timely, Targeted Support Local teams can identify at-risk carers and intervene with the right services, whether that’s respite, practical support, or wellbeing checks, improving outcomes for both carer and cared-for. Keep People at Home for Longer Supporting carers reduces avoidable admissions, delays to discharge, and residential placements, helping people stay in familiar surroundings for as long as possible. Reduce System Pressure & Cost Preventing carer breakdown leads to fewer emergency interventions, lower demand on statutory services, and better use of existing resources, delivering both social and financial value. Drive Smarter Planning & Policy With better visibility of informal care networks, councils can plan services more effectively, track the impact of carer support strategies, and build stronger local ecosystems of care. Book a Demo Today Looking for More? AI Buddy For Local Authorities Single View of Person Master Data Management All Government Solutions

Discover how Sentinel’s Early Years Assessment Portal helps local authorities collect and understand early years development data, giving teams clearer insight into school readiness, SEND needs, and emerging support requirements through one secure and connected platform. Contact Us The Sentinel Advantage for Early Year Assessment Portal Filling a critical data gap by providing local authorities with secure, timely insight into early years progress and SEND needs Book a Free Consultation Understanding Early Years Development Across Your Area Local Authorities face increasing challenges in identifying developmental needs early, supporting families effectively, and planning for future demand on education and SEND services. Sentinel’s Early Years Assessment Solution addresses a critical data gap, offering secure, structured data collection from early years providers about children aged 2–4. This information gives authorities the insight they need to understand how children are progressing against the DfE’s Early Years Development Milestones (or local frameworks), and to act earlier when additional support may be needed. By gaining clearer visibility into early development trends, authorities can not only improve outcomes for individual children — but also anticipate and plan for future service demand, including SEND provision, school readiness, and transport needs, up to three years in advance. Powerful Features, Real Impact Smarter Data Collection That Saves Time Streamline termly data submissions with a secure online portal for early years providers. Built-in validation ensures the data is complete and accurate the first time, cutting admin and back-and-forth. Configured Around Your Local Needs Tailor workflows, frequency, and data capture to fit your existing processes, no need for workarounds or system compromises. This reduces training time, avoids confusion, and increases adoption. Clear Visibility for Faster Decisions Dashboards and drill-down tools let your teams instantly see trends, track provider performance, and identify children needing support — removing the need for manual reporting or chasing spreadsheets. Early Insight That Cuts Future Costs Forecast SEND demand and identify emerging needs up to three years in advance. Early intervention reduces long-term support costs and improves outcomes for children and families. One Platform, Joined-Up Services Share early years data securely across education, health, and social care teams to reduce duplication, improve collaboration, and ensure everyone works from the same trusted information. Book a Demo Today “The solution has significantly enhanced our early years services, supporting over 480 providers and 13,000 children this term alone. With dashboards at our disposal, monitoring returns has become effortless, allowing us to track claim submissions and send bulk email reminders without relying on individual phone calls." Birmingham City Council Early Years Team Looking for More? Early Years Funding Portal Adopted Children Data Management Solution Free School Meals Portal All Government Solutions

Birmingham Children's Trust digital health Book a Free Consultation Insights for good is something we're passionate about at Sentinel, and it was great to be able to talk about this in partnership with our client Daniel Taylor from Birmingham Children's Trust at the recent Integrating Digital Health & Care live event, hosted by UK Authority. Having good quality, multi-agency data is key to prevention and to delivering tailored services, something we talk about in the article below, together with our client Daniel Taylor. Dan describes the impact the platform is having at Birmingham Children's Trust - amongst other things how it has helped them to get a much better handle on prevalence of domestic violence and emotional abuse across the City. Please read the full article here 12 Jun 2024 Contact Sentinel Partners Limited 3 Brindley Place Birmingham B1 2JB +44(0)800 612 2116 info@sentinelpartners.co.uk Schedule a Strategic Review Name Email Company What challenge are you trying to solve? Send

Discover how Sentinel’s Neurodiversity Profiling Tool helps local authorities identify needs earlier and coordinate support for neurodiverse children and young people through a single shared profile across schools, families, and partner agencies. Contact Us The Sentinel Advantage for Neurodiversity Profiling Tool Early identification and tailored support for neurodiverse children and young people Book a Free Consultation A Smarter Way to Support Neurodiverse Children Local authorities face increasing pressure to deliver early, effective, and coordinated support for children with neuro-developmental needs, often with limited resources and growing demand. The ND Profiling Tool is a powerful, visual solution that brings together key information from schools, families, and partner agencies into one shared digital profile. It helps professionals make fast, confident decisions based on a whole-child view, reducing duplication, improving consistency, and enabling support that’s right first time. This approach is complimentary to the NHS Health Diagnosis approach as sometimes a child needs both. The tool also supports the ethical use of AI by ensuring professional oversight remains central to decision-making, with technology used to assist identification, coordination, and consistency rather than replace human judgement. Powerful Features, Real Impact Faster, earlier identification Spot neuro-developmental needs sooner, before they escalate into higher-cost interventions. One child, one profile Combine insights from multiple professionals into a single, accessible, online view, saving time and avoiding duplication. Better coordination across services Aligns schools, health, social care, and families around a shared understanding of need and next steps. Empowers frontline professionals Supports confident, consistent decision-making, even in complex cases, with built-in review and feedback loops. Book a Demo Today Success Story Portsmouth City Council Portsmouth City Council continues to lead the way in delivering early, joined-up support for neurodiverse children through the ND Profiling Tool. Now embedded in the city’s SEND Local Offer, the tool has enabled over 1,000 professionals to work with families to reduce referrals, improve outcomes, and share information more effectively across services . Read Their Story Looking for More? Vulnerable Pupil Portal MET & Gangs Portal Free School Meals Portal All Government Solutions

Sentinel's User Group Success Book a Free Consultation Thank you to everyone who joined last weeks User Group session! It was fantastic to hear from: - Liverpool City Council, on the Families First Partnership Programme - Portsmouth City Council, sharing their data journey - Isle of Wight Council, discussing Early Help - Blackburn with Darwen Borough Council, on their work with Family Hubs The session was a brilliant example of how local authorities are coming together to share success stories, challenges, and learnings to help each other to make better use of data and improve outcomes for children and families. The recording of the call is now available and has been shared with all members of the User Group. If you haven’t received it or would like us to send it again, please don’t hesitate to get in touch. We’re proud that Sentinel is playing a part in supporting this work and facilitating a space for open collaboration and innovation. Thanks again to all who attended. We’re already looking forward to the next one! If you’re interested in being a part of the Sentinel community, feel free to reach out! 24 Sept 2025 Contact Sentinel Partners Limited 3 Brindley Place Birmingham B1 2JB +44(0)800 612 2116 info@sentinelpartners.co.uk Schedule a Strategic Review Name Email Company What challenge are you trying to solve? Send

See how Sentinel’s Single View for Local Authorities brings data from different council systems into one secure and real-time view of individuals, families and households. This helps teams work together more effectively and respond earlier with better, more informed decisions. Contact Us The Sentinel Advantage for A Single View for Local Authorities A secure, unified view of individuals, whether child, family, or citizen, to enable better collaboration and improve outcomes across services. Book a Free Consultation Unlock Real-Time Insights Across Your Council Services Sentinel’s Single View solution connects and consolidates data from multiple council systems into one accessible, accurate profile, giving you a complete, up-to-date view of individuals, families, and households. From safeguarding vulnerable children and adults, to managing financial risks and supporting strategic decision-making, Single View empowers your teams to act faster, work smarter, and deliver better outcomes. Single View in Action From safeguarding to financial vulnerability, discover how Sentinel's Single View supports proactive, joined up service delivery Single View of Child Single View of Family Single View of Adult Single View of Debt Create a complete, real-time view of each child by integrating data from across services. Empower teams with the right information to identify risk and respond early. Tailored, secure access for teams and partners Alerts based on events and risk profiling Chronology of interventions to support safeguarding Built-in tools for new data capture and auditing Contact Us Unify data from social care, health, and wider services to monitor risk, prioritise demand, and deliver more responsive care. Proactive identification of risks like falls or carer stress Prioritisation of assessments and front-door cases Enables discharge planning with complete context Contact Us Gain a complete picture of family circumstances by linking relevant data into a single, secure view. Support early help, reduce duplication, and enable truly joined-up support for households with complex or multiple needs. Secure, role-specific views for partner teams Highlights hidden risks and interdependencies Designed to support Family Hubs and early intervention Contact Us Connect data from finance, housing, welfare, and benefits to identify households at risk of financial hardship and support early, targeted intervention. Highlight unpaid council tax and rising debt Identify unclaimed benefits or hidden hardship Prioritise cases for welfare or housing support Contact Us Proven Success with Local Authorities Our Single View solution is helping councils transform service delivery by enabling earlier interventions, enhancing fraud detection, supporting government funding claims, promoting multi-agency collaboration, and delivering real savings in time and cost. Examples of our Single View data projects Explore Client Stories Powerful Features, Real Impact Unified, AI-Ready Data Combines data from all council services into one clear profile, preparing you for AI-driven insights. Early Risk Identification Reveals patterns, links, and risk factors, like family ties or youth offending, before issues escalate. Fraud & Financial Safeguards Detects financial irregularities to protect budgets and reduce losses. Real-Time Alerts & Visual Dashboards Keeps teams informed with immediate notifications and clear, actionable insights. Secure Resident Data Portals Enables residents to submit information safely, reducing admin and ensuring GDPR compliance. Cloud Compatibility & Funding Support Works seamlessly on AWS or Microsoft Azure and aligns with government funding programmes. Book a Demo Today

Sentinel Named Top 200 Tech Company Book a Free Consultation We are excited to announce that Sentinel Partners has earned a position among the top 200 fastest-growing technology companies in the public sector, as recognised by the Tussell Tech200 list! The Tech200, is a joint initiative between Tussell and TechUK, that identifies the fastest growing technology companies in the public sector from FY 2021/22 to FY 2022/23, using Tussell’s market intelligence platform. Our inclusion in the Tech200 list demonstrates our commitment to growth and innovation within the UK public sector. We're proud of this achievement and grateful to our amazing team, clients, and partners for their ongoing support and collaboration! Thank you to Tussell and TechUK, for the recognition! 12 Feb 2024 Contact Sentinel Partners Limited 3 Brindley Place Birmingham B1 2JB +44(0)800 612 2116 info@sentinelpartners.co.uk Schedule a Strategic Review Name Email Company What challenge are you trying to solve? Send

Westminster Conference on Child Protection Book a Free Consultation The Sentinel Partners team had a great day at the Westminster Insight event on multi-agency information sharing for child protection on February 27th, 2024. It was wonderful to hear from so many experts in this field, who, like us, are passionate about the use of information sharing for enhancing child protection. Additionally, it was a pleasure to catch up with our clients and showcase the great work they are doing. 27 Feb 2024 Contact Sentinel Partners Limited 3 Brindley Place Birmingham B1 2JB +44(0)800 612 2116 info@sentinelpartners.co.uk Schedule a Strategic Review Name Email Company What challenge are you trying to solve? Send

Discover how Sentinel helped a leading health insurer automate insurance claims management through data integration, validation, and intelligent automation, reducing invalid payouts and improving processing accuracy and efficiency. Customer Success Story: Improving Insurance Claims Management Problem One of our clients, a leading health insurance provider, was struggling to manage a high volume of insurance claims and payments. The data they received from clients was unstructured and inconsistent, coming in various formats such as Excel spreadsheets, PDFs, emails, and free text. This lack of standardisation made it challenging for their small team to efficiently track and validate claims, resulting in financial losses from continued payments on cancelled or no longer valid policies. The team was manually reviewing thousands of claims, making the process both inefficient and prone to human errors. Pilot Project During an initial prototyping exercise, our team discovered that out of a pool of 20,000 customers, nearly 900 (about 5%) had expired policies. These customers were still potentially receiving benefits, such as coverage for glasses or dental care, despite no longer being eligible. This revealed the extent of the issue and highlighted the need for a robust solution to manage these claims more effectively. Solution To address the client’s challenges, we worked closely with their team to design an automated solution: Data Automation and Integration: Centralise and structure their data turning fragmented claims data into structured information for processing. Validation: Identify invalid claims, such as cancelled or expired policies, preventing payments from being made on void plans. Scalable Automation: The solution is designed with scalability in mind, capable of efficiently processing large volumes of claims from bigger clients while still offering flexibility for smaller clients with fewer claims. Benefits Time Efficiency: The automated system speeds up the claims process, enabling faster decision-making and insights. Improved Accuracy: The solution reduces human error and ensures that only valid claims are processed. Cost Effectiveness: By eliminating the need for additional manual workers, the client is able to save on operational costs, while also reducing payouts on invalid claims. With fewer errors and faster claims processing, the company can focus on growing their customer base, improving customer satisfaction, and investing in other areas of the business, all whilst improving their financial performance. Contact Us Call us: +44(0)800 612 2116 Email us: info@sentinelpartners.co.uk Schedule a Strategic Review Name Email Company What challenge are you trying to solve? Send Thanks for submitting! Don't hesitate to reach out, we would love to hear from you. Get a free data assessment today, and find out what Sentinel's master data management solutions can do for you.

Sentinel awarded Tech Business of the Year Book a Free Consultation We’re delighted to announce that we’ve been awarded with the prestigious Tech Business of the Year award at the Lord Mayor of Birmingham’s Charity 2024 Business Awards! As a Birmingham-based company, this recognition means a lot to us. Thank you to our amazing team and clients who made this possible! 14 May 2024 Contact Sentinel Partners Limited 3 Brindley Place Birmingham B1 2JB +44(0)800 612 2116 info@sentinelpartners.co.uk Schedule a Strategic Review Name Email Company What challenge are you trying to solve? Send