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Combatting social housing tenancy fraud

Combatting social housing tenancy fraud

Data matching identifies issues quickly

At a glance

The sophisticated data matching capability of Sentinel's Housing Hub enables housing providers to identity and combat fraud across their customer base.

Sentinel's technology works by automatically highlighting data patterns and anomalies that indicate that a tenant is either not legally entitled to occupy a property or has obtained it fraudulently.

Audit Commission figures put the annual cost of social housing fraud at £1.8 bn. The Housing Hub tackles this by helping to prevent fraud at an early stage, enabling organisations to focus on supporting those in genuine need.

Examples of social housing tenancy fraud that Sentinel's solution can identify include

  • Subletting fraud 
    Highlighting data anomalies that indicate a tenant has rented out their property without the landlord's knowledge or permission.
  • Application/allocation fraud 
    Automatically checking data to help identify where a prospective tenant has provided false information on their housing application.
  • Right-to-buy/right to acquire fraud 
    Identifying where an existing tenant has submitted false details when applying to buy the property they live in.
  • Succession fraud 
    Flagging where a person appears to have moved into a property (when the legal tenant either dies or moves away) without the right to do so.

Through a web service, our technology can also provide a real-time check as part of an application or assessment process. 

We can also help organisations (for example, different housing associations) to share information for enhanced cross-checking.

Features and benefits include:

Automatic alerts

Automatically updates data and provides real-time alerts every time a tenant or property crosses threshold criteria.

Pieces data together

The Data Hub is able to flag potential subletting based on an accumulation of warning signs such as an inability to gain access, a lack of repair requests and Council Tax arrears.

Makes data sharing easier

Sentinel's Cloud technology helps organisations to share information for enhanced cross-checking. This could include records of Council Tax arrears, Parking Permits or deceased persons.

Cuts costly investigations

The advanced capability of Sentinel's software reduces the need for costly and complex investigations into social housing tenancy fraud.

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