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Liverpool City Council

Liverpool City Council

Data integration solutions for early intervention and support


Sentinel has worked with Liverpool City Council since 2017. Serving a population of more than 490,000 residents, the council is one of the UK’s largest local authorities and one of ten ‘Core Cities’.

We were initially appointed to provide a data integration and data sharing solution to support the Liverpool Families Programme which aims to improve outcomes for families with complex and multiple difficulties.

Providing an up-to-date, accurate single view of individuals and family groups, our Data Hub originally integrated data from more than 30 different sources, enabling the council to identify families that met programme criteria.

In response to the Covid-19 pandemic the council recognised how the Data Hub could be used to help it to target support by identifying those who were most vulnerable.

As a result, the Hub was extended to include health-related information from more than 12 new sources – including nine direct from the NHS – bringing the total of integrated data feeds to more than 40.

Just some of the ways our systems have made a difference

Data feeds

More than 40 data feeds

Increase Families

Identifying 193% more families with complex needs


9 direct data sources from the NHS


130% rise in families meeting one Troubled Families criteria

For full details read more about our projects

For more information

Sentinel Brochure