Family Hub and Start for Life Programme

Delivering innovation and benefits for local authorities, and their Family Hub partners   

The Sentinel Data Management Platform can support the configuration of as many different Portal access-points as needed for each of your Hub partner teams, and your families to use. 
  
Each Portal is a tailored view or data collection point designed to fit the needs of each user group. Portals integrate with the Data Management Platform, enabling data to be shared in controlled and compliant ways. 
  
Data can be automatically transferred between the Platform and partners’ case management systems as required. This provides a hybrid, common case management environment, without any of the risks associated from providing direct access to individual partner systems by external users. 

During Year One of the programme, there are many expectations for participating local authorities to take necessary steps to ensure successful delivery of the funded services. 

We have highlighted where and how our Data Management Platform is the perfect tool to support the requirements and goals specified within Governments Family Hub Model Framework document:  

• It delivers a more joined-up approach to the service delivery and ensures functional multi-agency governance arrangements are in place including the voluntary, community and faith sectors as key partners
• It supports the creation of robust data-sharing agreements and mechanisms which need to be in place as part of the Family Hub data governance structures  
• It provides regular and consistent data-sharing across the family hub network that feeds into the wider system
• It ensures consistent and regular data-sharing across the family hub network to inform whole-family working and decisions about the family hub network
• Agencies delivering family hub services across the family hub network have access to a common case management system (or interoperability between case management systems), allowing accurate whole family case-recording
• Common assessment and recording processes are in place and based on the Supporting Families Outcomes Framework 
• Services that are part of the family hub network can share a local theory-of-change and cohort outcomes framework for the population they serve
• Measurement of family level outcomes through the Supporting Families Programme feeds into local population level outcomes
• Across the family hub network there is a clear, consistent and aligned process for identifying need and risk, and for providing appropriate support at an early stage within an agreed common assessment approach 
• An effective multi-agency board owns the family hub strategy across local agencies, including the voluntary, community and faith sectors as key partners
• It supports regular reviews of the latest evidence base on family hub practice, programme and intervention effectiveness

We already have innovative, industry leading, and collaborative-working solutions in use across many U.K. local authorities in areas such as Supporting Families, Early Years and Safeguarding.   
 
We have excelled at providing common IT system platforms that enable multiple user groups and partners to work together more closely and share information based on a controlled and compliant framework.  

 Key areas where we can help to deliver your Family Hub obligations:  

1. Consolidation of cross partner data to create an integrated, whole family picture. All Hub Partners will work from a common, single version of the truth
2. A Case Collaboration platform, unlimited portal data access points to provide each Family Hub Partner with access to a shared data platform, portals tailored to the needs and access permissions of each user group
3. Real-time data sharing across partners using the platform, and scheduled data flows to exchange data between the platform and required case management systems   

Cross Partner Data Consolidation to form a shared, Integrated Dataset

• Proactively collate existing information on events, support measures and outcomes for each family member from across each partner’s systems, to create a Single View of each person 
• Group each family member to build-up a unified family composition, providing a Single View of the Family   
• Enable strict access controls to the integrated dataset so that: 
  • A family’s data cannot be accessed by a Family Hub partner unless the Family presents themselves to The Hub in search of support  
  • Select teams can pro-actively access data to help manage quality and provide performance reporting 
  • Select Family Hub Board Mangement Teams can access aggregated dashboards to assess family outcomes and service performance over time 

• Family Hub partners will have access to correct information enabling increased consideration of a whole family’s needs, driving more appropriate and timely support    

Features and benefits 

Removal of data sharing risks: 

Our hybrid solution removes any risks of excessive access to data. All access is configured to meet every partners’ detailed requirements, without presenting more data than is needed. 
 
There is no need to grant external users any direct access to core Case Management systems which are usually not able to support many different levels of access. 
 
There is a full audit trial of all user access and attempted access.